The Capital One Mobile App: Everything You Need To Know


Triston Martin

Mar 16, 2022

A powerful, portable computer in our pockets might make it hard to imagine how we lived without it.

Even though many people still use desktop and laptop computers throughout the workday, mobile applications have become the primary method of interacting with financial institutions.

With Capital One's feature-rich mobile app, customers can swiftly accomplish most account management tasks.

What Exactly is the Capital One Mobile App?

Customers may access their Capital One credit cards and bank accounts on the go with the Capital One mobile app, available for both Apple and Android smartphones.

Anyone may access Capital One's Credit Wise tool, which teaches consumers how to enhance their credit scores and better understand their credit reports.

The Advantages of Using a Credit Card

All account information, including the card number, expiration date, and security code, may be accessed using the Capital One mobile app. Even if you don't have your credit card with you, you can still make a transaction online or over the phone.

If your card is lost, stolen, or misplaced, the Card Lock function may be accessed using the mobile app. Cardholders may also set up the app to show real-time purchase alerts, making it easier to track how much money they've spent.

You may also use the app to pay your bills or set up auto-pay for your payments and see and redeem your points from your credit card. You can see your statements and past transactions using the app, of course.

Benefits For Depositors

For individuals who have a Capital One deposit account, you may now see your statements and transaction history using the app. To deposit a check, you may also use the app to take a picture. Additionally, account holders may use the Zelle service to transmit money securely to anybody in the United States.

Features for Anyone

Credit Wise, whom you can use via the mobile app, is available to anybody, regardless of whether or not they have a Capital One account. Credit Wise will display your Transunion Vantage Score 3.0 score. Your credit score may be monitored and alerted to events such as recent queries, new accounts opened, and late payments.

Your social security number or email address may have been hacked if CreditWise scans the dark web. It will then notify you. Using CreditWise's credit score simulator, you can see the potential impact of specific financial actions on your credit score.

What The App isn't

Mobile Payments and the Capital One Digital Wallet are two separate services. You may use these services to make online or in-store purchases utilizing a variety of partners. With PayPal, ApplePay, GooglePay, SamsungPay, and FitbitPay, you can make purchases with your Capital One credit card no matter where you are or what you're wearing.

You can make payments with your Capital One credit card using these services' applications, but this is not the same as using your Capital One mobile app to make payments. The mobile app does allow you to make certain adjustments to your digital wallet.

Capital One Mobile App: A Step-By-Step Guide For Users.

Go to Apple's App Store or Google Play to download the Capital One mobile app. Texting "GET" to 80101 will also work to get you the app. You'll need to enter your login and password after downloading the software. If you don't already have a username and password, you may create one using the app.

Your phone number must be verified by getting a text message and entering a six-digit code that is part of the message to use the app. If your phone is capable, you can also enable fingerprint access at that time. Afterwards, you'll be asked if you'd want to receive alerts.

Once you've logged in, you'll be presented with a list of all your credit card accounts and their balances and due dates on the first page and recent transactions, statements and papers, and account holders. Additionally, the Card Lock function may be accessed and replaced by a damaged or missing card.

Features of the Capital One Mobile App

This app is helpful for swiftly managing your Capital One credit card account.

Making Payments

Making timely payments is your most essential duty as a cardholder, and this may be done right from the start of the application. If you'd like to make a one-time payment, click "Make A Payment" and choose the payment source, account, amount, and date. Payment accounts may be added, and events inform you when a payment is received.

New Credit Card Activation

Mobile apps let you activate credit cards you get in the mail. Select "Account &'' Feature Settings" from the "Profile" drop-down menu on the first screen. The next step is to click "Activate a Credit Card." You may also seek a credit line increase and add a credit card payment account from this page.

Getting Assistance

A simple option to get in touch with a representative is provided through the Capital One app. Navigate to the "Profile" menu and pick "Help" from the home screen. You may call Capital One with a single click (inside or outside the U.S.).

Using CreditWise

The CreditWise section of the app may be found towards the bottom of the app's first screen. Using this information, you may check your credit score, access your TransUnion credit report, and explore the elements that contribute to your score.

Other choices include monitoring your most recent activity, receiving notifications, and learning how to enhance your overall rating. In the "For You" section, you'll find videos and other resources to help you better manage your finances.

Security for Capital One's Mobile Apps

The security features of the Capital One mobile app may be accessible through the Profile page, which is a top priority for any financial app. You can change your username or password here.

Fingerprint recognition and the SureSwipe way of logging in are other choices (replacing passwords with a pattern users trace with a finger). Branches and cafés can utilize the app's in-person ID verification barcode, which can be scanned.


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